Privacy Policy
Last Updated: 5/22/2026
Qi Platform LLC (“Qi Platform,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, process, and safeguard information when you access or use the Qi Platform website, mobile applications, software, hardware devices, products, services, and related features (collectively, the “Platform”).
By accessing or using the Platform, you acknowledge and agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following categories of information:
A. Personal Information
Information you voluntarily provide may include:
• full name;
• email address;
• phone number;
• billing address;
• shipping address;
• account login credentials;
• payment-related details;
• customer support communications;
• account preferences.
B. Device and Technical Information
We may automatically collect:
• IP address;
• browser type;
• operating system;
• device identifiers;
• app version;
• language settings;
• time zone;
• referral URLs;
• website interaction data;
• session activity.
C. Wellness and Informational Usage Data
When using Qi Platform features, the Platform may process:
• wellness-related preferences;
• informational report activity;
• interaction history;
• device usage patterns;
• harmonization session activity;
• Oracle interactions;
• informational frequency selections;
• non-medical wellness inputs;
• software engagement metrics.
IMPORTANT NOTICE:
Qi Platform does not collect or store medical records, medical diagnoses, or healthcare provider records unless explicitly submitted by the user voluntarily.
Any informational wellness outputs generated by the Platform are intended solely for general wellness and educational purposes.
D. Payment Information
Payments may be processed through third-party payment processors.
Qi Platform does not directly store full credit card numbers or complete payment credentials on Company-controlled servers unless explicitly stated.
Payment providers may collect and process payment information according to their own privacy policies.
E. Cookies and Tracking Technologies
We may use:
• cookies;
• analytics tools;
• pixels;
• local storage;
• session technologies;
• performance tracking tools;
• advertising technologies.
These technologies help us:
• improve user experience;
• analyze traffic;
• personalize content;
• measure performance;
• support Platform functionality.
Users may modify browser settings to manage cookie preferences.
2. HOW WE USE INFORMATION
We may use collected information to:
• provide and maintain the Platform;
• process purchases and transactions;
• fulfill orders and deliveries;
• provide customer support;
• personalize user experiences;
• improve software functionality;
• analyze Platform performance;
• communicate updates or announcements;
• detect fraud or misuse;
• maintain security;
• comply with legal obligations;
• develop future products and services.
We may also use aggregated or anonymized information for research, analytics, product development, and operational improvement.
3. WELLNESS INFORMATION DISCLAIMER
Qi Platform is intended solely for general wellness, informational, educational, and lifestyle support purposes.
The Platform is not intended to:
• diagnose disease;
• provide medical advice;
• replace healthcare professionals;
• or function as a medical device.
Any informational wellness outputs, reports, or software-generated insights should not be interpreted as medical evaluations or healthcare recommendations.
Users should consult qualified healthcare professionals regarding medical concerns.
4. HOW WE SHARE INFORMATION
We may share information with:
A. Service Providers
Third-party providers assisting with:
• payment processing;
• shipping and fulfillment;
• hosting;
• analytics;
• cloud infrastructure;
• customer support;
• marketing;
• software operations;
• fraud prevention.
These providers may access information solely as necessary to perform services on our behalf.
B. Business Transfers
Information may be transferred in connection with:
• mergers;
• acquisitions;
• financing;
• restructuring;
• sale of assets;
• or corporate transactions.
C. Legal Compliance
We may disclose information when required to:
• comply with laws;
• respond to legal requests;
• protect rights or safety;
• enforce agreements;
• investigate fraud or misuse.
D. With User Consent
We may share information with your consent or at your direction.
5. DATA SECURITY
We implement commercially reasonable safeguards designed to protect information against unauthorized access, misuse, disclosure, alteration, or destruction.
However, no method of transmission or storage is completely secure.
Qi Platform cannot guarantee absolute security of information.
Users are responsible for maintaining the confidentiality of their account credentials.
6. INTERNATIONAL USERS
Qi Platform operates from the United States and may process information in multiple jurisdictions.
By using the Platform, you acknowledge that information may be transferred to and processed in countries outside your own.
Privacy laws may differ between jurisdictions.
Users are responsible for compliance with local laws applicable to their use of the Platform.
7. DATA RETENTION
We retain information for as long as reasonably necessary to:
• provide services;
• maintain accounts;
• comply with legal obligations;
• resolve disputes;
• enforce agreements;
• improve operations.
Retention periods may vary depending on the type of information and applicable legal requirements.
8. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have rights to:
• access personal information;
• correct inaccurate information;
• request deletion;
• request portability;
• restrict certain processing;
• opt out of certain communications.
To exercise applicable rights, contact:
We may verify identity before processing requests.
9. MARKETING COMMUNICATIONS
Users may receive:
• newsletters;
• updates;
• promotional communications;
• product announcements;
• educational content.
Users may unsubscribe from marketing communications at any time using unsubscribe links or by contacting us directly.
Operational and transactional communications may still be sent when necessary.
10. THIRD-PARTY SERVICES
The Platform may contain links to third-party websites, services, or applications.
Qi Platform is not responsible for third-party privacy practices or content.
Users should review third-party privacy policies independently.
11. CHILDREN’S PRIVACY
The Platform is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13 without parental consent.
If we become aware that information has been collected improperly, we may delete it.
12. CALIFORNIA PRIVACY RIGHTS
California residents may have additional rights under applicable privacy laws, including the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”).
California users may request:
• disclosure of collected information categories;
• deletion of certain personal information;
• correction of inaccurate information;
• limitation of certain data uses.
Qi Platform does not sell personal information in the traditional sense of monetary exchange.
13. EUROPEAN USERS
For users located in the European Economic Area (“EEA”), United Kingdom, or similar jurisdictions, processing may occur under lawful bases including:
• consent;
• contractual necessity;
• legitimate interests;
• legal obligations.
Users may have rights under GDPR or similar laws.
14. CHANGES TO THIS PRIVACY POLICY
Qi Platform may update this Privacy Policy periodically.
Updated versions become effective upon posting.
Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.
15. CONTACT INFORMATION
Qi Platform
Qi Platform LLC
2500 E Hallandale Beach Blvd, Unit 406
Hallandale Beach, FL 33009
United States
Support: Support@QiPlatform.com
Website: www.QiPlatform.com
IMPORTANT WELLNESS NOTICE
Qi Platform is intended solely for general wellness, lifestyle support, informational, and educational purposes and is not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition. Always consult qualified healthcare professionals regarding medical concerns.